7u799 Privacy Policy

1. Introduction

Welcome to 7u799 ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and use our website at https://7u799.vip and the related services we provide, including cricket betting, live casino, slots, crash games, and fish shooting games. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue your use of our platform.

This Privacy Policy applies to all users of 7u799 services, including registered members, visitors, and anyone accessing our platform from Bangladesh or elsewhere. By creating an account or using our services, you expressly consent to the data practices described in this policy.

2. Information We Collect

We collect several categories of information to provide and improve our services. This includes information you provide directly and information collected automatically when you use our platform:

• Identity and contact details: full name, date of birth, email address, phone number, and residential address (including city — Dhaka, Chittagong, Sylhet, Khulna, or otherwise).
• Account credentials: username and securely hashed password set during registration.
• Financial data: payment method details including bKash wallet numbers, Nagad account identifiers, Rocket account references, and transaction history on our platform.
• Technical and usage data: IP address, browser type and version, device identifiers, operating system, pages visited, time spent, and clickstream data.
• Communications: messages you send to our support team, feedback submissions, and any correspondence related to your account or transactions.

3. How We Use Your Information

7u799 uses the personal information we collect for the following purposes, all of which are necessary for the proper operation of our platform and the delivery of our services to users in Bangladesh:

• Account creation and management: to register your account, verify your identity, maintain account security, and process your login sessions.
• Transaction processing: to handle deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported payment channels, and to maintain accurate financial records.
• Service delivery and improvement: to provide access to cricket betting, live casino, slots, and all other games; to analyse platform usage and improve features, performance, and user experience.
• Customer support: to respond to your inquiries, troubleshoot issues, and communicate important service updates or security notifications.
• Responsible gaming compliance: to monitor gameplay patterns, enforce deposit and loss limits where applicable, and facilitate self-exclusion requests in accordance with our Responsible Gaming policy.

4. Payment Data and Financial Information

7u799 takes the security of your financial data with the utmost seriousness. All transactions processed through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment partners are handled through encrypted, secure channels. We do not store full payment credentials on our servers. Instead, we retain only the reference identifiers and transaction records required for account reconciliation, dispute resolution, and audit purposes.

We strongly recommend that you never share your bKash PIN, Nagad PIN, or any other payment credential with anyone, including 7u799 staff. Our support team will never ask for your full payment credentials through any communication channel.

5. Cookies and Tracking Technologies

7u799 uses cookies and similar tracking technologies to enhance your browsing experience, maintain your logged-in session, and gather analytics data. The types of cookies we deploy include:

• Essential cookies: strictly necessary for the platform to function, including session cookies that keep you logged in during your visit.
• Analytics cookies: help us understand how users interact with 7u799, which pages are visited most frequently, and where users encounter issues, so we can improve the platform.
• Preference cookies: remember your settings and choices (such as your preferred language, display options, and notification preferences) to personalise your experience on return visits.

6. Sharing of Your Information

7u799 does not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• Service providers: trusted third-party partners who assist in platform operations — such as payment processors, fraud prevention services, and hosting providers — are granted access only to the minimum data required to perform their specific functions, and are contractually bound to protect that data.
• Legal and regulatory obligations: we may disclose information where required by applicable law, court order, or governmental authority, or where disclosure is necessary to protect the rights, safety, or property of 7u799, our users, or the public.
• Business transfers: in the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred to the successor entity, subject to the same privacy protections outlined in this policy.

7. Data Retention

We retain your personal information for as long as your account remains active or as needed to provide you with our services. When you close your account, we will delete or anonymise your personal data within a reasonable period, except where we are legally obligated to retain certain records for a longer duration (for example, financial transaction records for audit or compliance purposes).

Data we are required to retain for legal or regulatory reasons will be stored securely and accessed only by authorised personnel for those specific purposes.

8. Data Security

7u799 employs industry-standard technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, secure storage protocols for data at rest, access control policies limiting data access to authorised staff on a need-to-know basis, and regular security reviews of our platform and infrastructure.

While we take every reasonable precaution to secure your data, no method of electronic transmission or storage is 100% secure. We therefore cannot guarantee absolute security. In the event of a data breach that affects your rights or freedoms, we will notify you as soon as reasonably practicable.

9. Your Rights

As a user of 7u799, you have the following rights with respect to your personal data held by us. To exercise any of these rights, please contact our support team using the email address at the bottom of this page:

• Right of access: you may request a copy of all personal data we hold about you, along with information on how it is processed and stored.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

10. Children and Minors

7u799 is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that data from our records and close the associated account. If you believe a minor has registered an account on 7u799, please notify us immediately at [email protected].

11. Changes to This Privacy Policy

7u799 reserves the right to update or revise this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users by email or through a notice displayed on the platform. Continued use of our services after such changes constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how 7u799 is protecting your information and your rights as a user on our platform.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data 7u799 holds about you, please contact our support team. We are committed to responding to all privacy-related inquiries within a reasonable timeframe.

You can reach our privacy support desk at: [email protected] — Bangladesh Standard Time (UTC+6), available 7 days a week.